Last Mile TMS provides real-time visibility through live GPS tracking, milestone-based status updates, geofencing alerts, and automated exception notifications. This allows diagnostic labs to track every sample pickup and delivery in real time, proactively manage delays, and ensure samples reach processing facilities within defined SLA timelines.

Last Mile TMS improves turnaround time by automating dispatch, optimizing routes, enabling real-time tracking, and reducing manual coordination. Faster pickups, fewer exceptions, and proactive delay management help labs process samples sooner and deliver test results faster.

nuVizz digitizes the Chain of Custody (CoC) by requiring a validated "digital handshake" at every transfer point. Drivers must scan specimen barcodes at the pickup point (clinic/hospital), at any cross-dock or hub transfer, and finally at the lab intake. This creates an immutable digital audit trail that records exactly who had possession of the sample, where, and when, ensuring total accountability from draw to diagnosis.

Yes, the system utilizes Dynamic Route Insertion. While it maintains efficient static master routes for daily routine pickups, it can intelligently insert urgent "STAT" orders into the schedule of the nearest available driver in real-time. The AI recalculates the route to ensure the STAT SLA is met without causing the driver to miss their subsequent routine stops.

The mobile app enforces Mandatory Workflow Steps. You can configure the app so a driver cannot complete a stop until they have performed specific actions, such as inputting the total sample count, scanning a specific number of barcodes, or taking a photo of the cooler placement. This ensures that standard operating procedures (SOPs) are followed even by gig or contract drivers.

Yes, the platform manages Bi-Directional Logistics. Drivers can be tasked with "Drop and Hook" workflows where they drop off fresh supply kits (consumables) at a clinic while picking up specimens. The system tracks the inventory of supplies to ensure clinics don't run out of critical testing materials.

The platform provides Geo-Stamped Breadcrumbs. If a sample is reported missing, you can retrace the exact GPS path of the driver and view the precise location where the last scan occurred. Because every hand-off is scanned, you can rapidly identify if the sample was left at the clinic, lost in the truck, or misplaced at the receiving dock.

Last Mile TMS improves patient experience by ensuring on-time home sample collections, accurate ETAs, real-time tracking, and fewer re-collections. Automated notifications and transparent delivery updates increase patient trust and satisfaction in diagnostic services.